If it is following the users, anything common about the users? I doubt very much it is a server issue, so would be concentrating on the workstation as the source. Have you tried a new Outlook and/or Windows profile?
#Update global address list exchange 2010 download#
It is not unusual for the incremental download to fail, and deleting the *.oab files will force Outlook to download the complete download. The complete download, or the incremental download. If it was a server issue then it would affect all users on that version of the OAB. However as you have indicated it is only some users, that almost certainly rules out anything server side completely. (Moved) How do I force download a new local copy of the Outlook Global Address List (GAL) Click the Send/Receive tab under Send/Receive Groups, select. If OWA is correct, then the issue is not the GAL.įurthermore taking Outlook out of cached mode means it is using live information, not the OAB. You cannot export the contents of the Global Address List directly from Outlook. If you don’t have privileged permissions in Exchange, you can export the organization’s global address list from the user’s computer using programs from MS Office/Office 365. Address Book Policy feature allows an Exchange administrator to segment their global address list for their users as per the requirement. People use the term GAL, but in many cases what they actually mean is the OAB. Export Global Address List from Outlook or Access. Address book policy is a feature which is first introduced in Exchange Server 2010 Service Pack 2.
You need to be careful with what you are describing here.
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